45 minutes on the phone about how you actually spend your week. No pitch. A few days later you get a plain-English report on what to fix, what it costs, and how much time it gets back — built by someone who can also just build the fix.
This isn't a sales call disguised as a consultation. It's a diagnosis — the recommendation comes after, not during.
Walk me through yesterday. What do you dread? What would you delete with a magic wand? I'm listening for the repetitive, the manual, and the stuff you've just gotten used to living with.
I go through the transcript, isolate the actual time-sinks, and match each one against tools or a custom build. I sanity-check every recommendation against a business your size — no enterprise software for a four-person shop.
A short, plain-English write-up: what's costing you time, what fixes it, what it costs, and a four-day quick-start. Then we talk about whether you want to run with it yourself or have it built for you.
You could hand this to anyone in your business and they'd understand it. That's the point.
Across engagements like this, the average client gets back roughly 7 hours a week for around $60 a month in tool costs — before any custom build.
“Every new job, someone retypes the same intake info into three places — the schedule, the invoice, and the supplier order. Nobody had ever added it up.”
→ One connected form, built once. ~6 hrs/week back. No new software subscription.
Most people stop at the report. If you want it built, here's what that tends to cost.
I'm Eric — a full-stack developer based in South Bend, working across the Michiana region. Most of what shows up on a diagnostic call isn't a software problem, it's a five-minute build problem, and I'd rather just build it than hand you a list of apps to figure out yourself.
This isn't theoretical. I build the same kind of internal tools for client work every week — scheduling, customer lookups, intake forms, the boring plumbing that eats a business's week.
No. The 45 minutes is just questions — no tools are pitched during the call. Everything gets figured out afterward, and you see it in writing before any decision.
Then you get the $999 back. The guarantee is 5 hours a week found, not implemented — if the diagnosis comes up short, it's a full refund, no argument.
No. Most reports include options you can hand to anyone — a nephew who's good with computers, another freelancer, or your own team. The report is yours either way.
Anywhere with 2–30 people and enough manual process that nobody's had time to fix it — trades, home services, small manufacturers, professional services. If you're not sure, the 45-minute call will make it obvious either way.
South Bend, in person or by phone, and the wider Michiana region — Mishawaka, Elkhart, Niles, St. Joseph, Benton Harbor. Remote is fine too if that's easier for your schedule.
Book a time, tell me about your week, and get a plan back that you can actually act on — whether or not you ever hire me again.
Book the diagnostic — $999